These terms and conditions create a contract between you and Kinolime (the “Agreement”).
Please read the Agreement carefully. To confirm your understanding and acceptance of the Agreement, click “Agree.”This Agreement governs your use of Kinolime’s services (“Services”), through which you can buy, get, license, rent
or
subscribe to events, content, Apps (as defined below), and other in-app services (collectively, “Content”). Content
may
be offered through the Services of Kinolime or a third party. Our Services are available for your use in your country or
territory of residence (“Home Country”). By creating an account for use of the Services in a particular country or
territory you are specifying it as your Home Country. To use our Services, you need compatible hardware, software (
latest version recommended and sometimes required) and Internet access (fees may apply). Our Services’ performance may
be affected by these factors.
Payments, taxes, and refunds
Account
Using our Services and accessing your Content may require a Kinolime ID. A Kinolime ID is the account you use across
Kinolime’s ecosystem. Your account is valuable, and you are responsible for maintaining its confidentiality and
security. Kinolime is not responsible for any losses arising from the unauthorized use of your account. Please contact
Kinolime if you suspect that your account has been compromised.
You must be age 13 (or equivalent minimum age in your Home Country, as set forth in the registration process) to create
an account and use our Services. Kinolime IDs for persons under this age can be created by a parent or legal guardian
using Sharing or by an approved educational institution.
Privacy
Your use of our Services is subject to Kinolime’s Privacy Policy, which is available
at kinolime.com.
Services and content usage rules
Your use of the Services and Content must follow the rules set forth in this section (“Usage Rules”). Any other use
of the Services and Content is a material breach of this Agreement. Kinolime may monitor your use of the Services and
Content to ensure that you are following these Usage Rules.
All Services:
You may use the Services and Content only for personal, noncommercial purposes (except as set forth in the App Content
section below).
Kinolime’s delivery of Services or Content does not transfer any commercial, intellectual property or promotional use
rights to you, and, does not constitute a grant or waiver of any rights of the copyright owners.
You can use Content from up to 1 different Kinolime IDs on each device.
Downloads
You may be limited in the amount of Content you may download, and some downloaded Content may expire after a given
amount of time after downloaded or first viewed/played. Certain Content may not be available for download at all.
You may be able to redownload previously acquired Content (“Redownload”) to your devices that are signed in with the
same Kinolime ID (“Associated Devices”). You can see Content types available for Redownload in your Home Country
at kinolime.com. Content may not be available for Redownload if that Content is no longer
offered on our
Services.
Subscriptions
Content and service availability
Terms found in this Agreement that relate to Services, Content types, features or functionality not available in your
Home Country are not applicable to you unless and until they become available to you. To see the Content types available
to you in your Home Country, go to the Services or visit kinolime.com. Certain Services and
Content
available to you in your Home Country may not be available to you when traveling outside of your Home Country.
Third-party devices and equipment
If you use our Services on a non-Kinolime-branded device, you may not be able to access all features or Content types.
Terms in this Agreement relating to unavailable features or Content types are not applicable to you. If you later choose
to access our Services from an Kinolime-branded device, you agree that all terms of this Agreement will apply to your
use on such device. Additionally, certain Services may require, direct, or suggest you use third-party equipment in some
circumstances and/or for certain activities; such use is subject to the terms and conditions of such equipment and
should be made in accordance with the applicable manufacturer’s instructions.
Your submissions to our services
Our Services may allow you to submit or post materials such as comments, ratings and reviews, pictures, videos, and
podcasts (including associated metadata and artwork). Your use of such features must comply with the Submissions
Guidelines below, which may be updated from time to time. If you see materials that do not comply with the Submissions
Guidelines, please use the Report a Concern feature. You hereby grant Kinolime a worldwide, royalty-free, perpetual,
nonexclusive license to use the materials you submit within the Services and related marketing, and Kinolime internal
purposes. Kinolime may monitor and decide to remove or edit any submitted material.
Submissions Guidelines: You may not use the Services to:
post any materials that (i) you do not have permission, right or license to use, or (ii) infringe on the rights of any
third party;
post objectionable, offensive, unlawful, deceptive, inaccurate, or harmful content;
post personal, private or confidential information belonging to others;
request personal information from a minor;
impersonate or misrepresent your affiliation with another person, or entity;
post or transmit spam, including but not limited to unsolicited or unauthorized advertising, promotional materials, or
informational announcements;
post, modify, or remove a rating or review in exchange for any kind of compensation or incentive;
post a fake rating or review;
Personalized recommendation features
The Services may recommend Content to you based on your downloads, purchases and other activities. You may opt out from
receiving such personalized recommendations for some Services in your account settings.
Some recommendation features may require your permission before they are turned on. If you turn on these features, you
will be asked to give Kinolime permission to collect and store certain data, including but not limited to data about
your device activity, location, and usage. Please carefully read the information presented when you turn on these
features.
You can view and/or acquire Content on our Services for free or for a charge, either of which is referred to as a
“Transaction.” Each Transaction is an electronic contract between you and Kinolime, and/or you and the entity providing
the Content on our Services. However, if you are a customer of Kinolime, Inc., Kinolime, Inc. is the merchant of record
for the Content you acquire from certain Services (e.g., Kinolime contests, events, media productions, etc.) as
displayed on the product page and/or during the acquisition process for the relevant Service. In such case, you acquire
the Content from Kinolime, Inc., which is licensed by the Content provider (e.g., App Provider (as defined below), book
publisher, etc.), if applicable. When you make your first Transaction, we will ask you to choose how frequently we
should ask for your password for future Transactions. If you enable Touch ID for Transactions, we will ask you to
authenticate all Transactions with your fingerprint, and if you enable Face ID for Transactions, we will ask you to
authenticate all Transactions using facial recognition. Manage your password settings at any time by following these
instructions: kinolime.com. Kinolime will charge your selected payment method (such as
your credit card, debit card, gift card/code, or other method available in your Home Country) for any paid Transactions,
including any applicable taxes. If we cannot charge your selected payment method for any reason (such as expiration or
insufficient funds), you remain responsible for any uncollected amounts, and we will attempt to charge the payment
method again as you may update your payment method information. If you pre-order Content, you will be charged when the
Content is delivered to you (unless you cancel prior to the Content’s availability). In accordance with local law,
Kinolime may update information regarding your selected payment method if provided such information by your financial
institution. For details about how Transactions are billed, please visit kinolime.com.
All Transactions are final. Content prices may change at any time. If technical problems prevent or unreasonably delay
delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as
determined by Kinolime. From time to time, Kinolime may refuse a refund request if we find evidence of plagiarism,
fraud, refund abuse, or other manipulative behavior that entitles Kinolime to a corresponding counterclaim. Terms
related to refunds and gift cards/codes are available here: kinolime.com.
For any Service, you can have up to1 devices (but only a maximum of 1 computers) signed in with
your Kinolime ID at one time, though simultaneous streams or downloads of Content may be limited to a lower number of
devices. Each computer must also be authorized using the same Kinolime ID (to learn more about authorization of
computers, visit kinolime.com. Devices can be associated with a different Kinolime ID once
every 90
days.
Manipulating Content and/or downloads, ratings, or reviews via any means — such as (i) using a bot, script, or
automated process; or (ii) providing or accepting any kind of compensation or incentive — is prohibited.
It is your responsibility not to lose, destroy, or damage Content once downloaded. We encourage you to back up your
Content regularly.
You may not tamper with or circumvent any security technology included with the Services.
You may access our Services only using Kinolime’s software, and may not modify or use modified versions of such
software.
Video Content requires an HDCP connection.Kinolime Content:
The term “Apps” includes apps and app clips for any Kinolime platform and/or operating system, including any in-app
purchases, extensions (such as keyboards), stickers, and subscriptions made available in such apps or app clips.
Individuals acting on behalf of a commercial enterprise, governmental organization or educational institution (an
“Enterprise”) may download and sync Apps for use by either (i) a single individual on one or more devices owned or
controlled by an Enterprise; or (ii) multiple individuals on a single shared device owned or controlled by an
Enterprise. For the sake of clarity, each device used serially or collectively by multiple users requires a separate
license.
The Services and certain Apps may allow you to purchase access to Content or Services on a subscription basis (“Paid
Subscriptions”). Paid Subscriptions automatically renew until cancelled in the Manage Subscriptions section of your
account settings. To learn more about cancelling your subscriptions, visit kinolime.com. We will
notify
you if the price of a Paid Subscription increases and, if required, seek your consent to continue. You will be charged
no more than 24 hours prior to the start of the latest Paid Subscription period. If we cannot charge your payment method
for any reason (such as expiration or insufficient funds), and you have not cancelled the Paid Subscription, you remain
responsible for any uncollected amounts, and we will attempt to charge the payment method as you may update your payment
method information. This may result in a change to the start of your next Paid Subscription period and may change the
date on which you are billed for each period. We reserve the right to cancel your Paid Subscription if we are unable to
successfully charge your payment method to renew your subscription. Certain Paid Subscriptions may offer a free trial
prior to charging your payment method. If you decide to unsubscribe from a Paid Subscription before we start charging
your payment method, cancel the subscription at least 24 hours before the free trial ends.
If you start a free trial to a Paid Subscription offered by Kinolime as Content provider (a “Kinolime Paid
Subscription”) and cancel before it ends, you cannot reactivate the free trial.
Free trials or free offers to Kinolime Paid Subscriptions cannot be combined with any free trials or offers of
Kinolime.
You acknowledge that your free trial or free offer may expire while you are a Paid Subscriber to Kinolime, and Kinolime
shall have no obligation to reinstate, reimburse, or otherwise compensate you for any part of such expired free trial or
free offer.
When your Paid Subscription to any Service ends, you will lose access to any functionality or Content of that Service
that requires a Paid Subscription.
plan or engage in any illegal, fraudulent, or manipulative activity.
